Carol Brown grew up in the suburbs of San Francisco. As a girl spending time in the sewing room with her mother, she learned to sew from an early age, making doll clothes from scraps. It all started quite literally at her mother's knee, and she has never stopped sewing.
When Carol graduated from high school she took her sewing skills and moved to Berkeley. She moved around between Berkeley and Oakland for the next few years before settling in San Francisco where she earned a Bachelor of Art in art with an emphasis in textile from San Francisco State University. Upon graduation she took a position with Laurel Sprigg Custom Interior Sewing in San Francisco making custom soft furnishings for a very exclusive clientele. At Laurel Sprigg, Carol found she could put her textiles skills and knowledge to work, while learning more every day in a stimulating creative environment. One high point of her career at Laurel Sprigg came when Carol worked on the team that assembled hand-sewn curtains for the King of Thailand's new summer palace in the 1990s.
In 1999, Carol moved to Columbia, Missouri. Carol started her own custom interior sewing company in Columbia and makes curtains, slipcovers and bedding for interior designers. Carol has always enjoyed sharing interests in textiles and fiber with mother-in-law and Heartfelt partner Diane Peckham. The creation of Heartfelt represents the natural progression of their shared interests. The partners in Heartfelt are all alpaca farmers, with the exception of Carol. The only animals she is responsible for are 2 guinea pigs.
Working with the alpaca fiber in a felted form combines Carol's love of painting, drawing, and design with her passion for working with textiles. Felting a design onto a rug is very much like "painting" with the fiber. Carol dyes fleece to supplement the 22 naturally occurring colors of the alpaca fiber, and she has created many of the Heartfelt designs.